Cancellation & Refund Policy
Last updated: September 02, 2026
Sri Anika’s Clothing believes in helping its customers as far as possible and has therefore a liberal cancellation and refund policy. Under this policy:
Cancellation requests are not accepted
An opening/unboxing video is mandatory for all refund or replacement claims. The customer must record a continuous video while opening the package, clearly showing the package and product condition.
If the customer receives a damaged, defective, or wrong item, the item will be accepted for return/refund/replacement, subject to verification.
The customer must report any damaged, defective, or wrong item to Customer Service within 2 days of receiving the product, along with the opening/unboxing video.
Claims submitted without a valid opening/unboxing video may not be eligible for a refund, replacement, or return.
For products that come with a manufacturer's warranty, customers should contact the manufacturer directly for any complaints or issues.
In case of any refunds approved by Sri Anika’s Clothing, it will take 1–2 days for the refund to be processed to the end customer.